Terms of Service
Last updated: January 27, 2025
1. Introduction
Welcome to Femma ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Femma platform, including our website at femma.ai and all related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Eligibility
Age Requirement: You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
Geographic Restrictions: The Service is intended for users in jurisdictions where such services are legal. You are responsible for ensuring that your use of the Service complies with applicable laws in your jurisdiction.
We reserve the right to request proof of age at any time and to suspend or terminate accounts that we reasonably believe violate our age requirements.
3. Service Description
Femma provides an AI-powered companion service that enables users to engage in voice and text conversations with artificial intelligence characters. The Service includes:
- Real-time AI voice conversations
- Personalized AI companion interactions
- Multi-language support
- Customizable companion preferences
AI Disclaimer: All interactions on the Service are with artificial intelligence systems. AI companions are not real people. Responses are generated by machine learning models and should not be considered as professional advice of any kind, including but not limited to medical, legal, financial, or psychological advice.
4. Account Registration
To access certain features of the Service, you must create an account. When creating an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security and confidentiality of your login credentials
- Accept responsibility for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe have been compromised.
5. Acceptable Use Policy
You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Service for any illegal purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to our systems or other users' accounts
- Interfere with or disrupt the Service or servers connected to the Service
- Use automated systems, bots, or scripts to access the Service without authorization
- Reverse engineer, decompile, or disassemble any aspect of the Service
- Share your account credentials with others or allow others to access your account
- Record, distribute, or publicly share conversations from the Service without authorization
- Use the Service to harm, threaten, or harass others
- Impersonate any person or entity or misrepresent your affiliation
- Use the Service in any manner that could damage, disable, or impair the Service
6. Payment and Subscriptions
Pricing: Certain features of the Service require payment. All prices are displayed in US dollars and are subject to change. We will provide notice of any price changes before they take effect.
Billing: Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). By subscribing, you authorize us to charge your payment method automatically.
Free Trial: We may offer a free trial period. After the trial ends, your subscription will automatically begin, and you will be charged unless you cancel before the trial period ends.
Refunds: Payments are generally non-refundable except where required by law. However, we may consider refund requests on a case-by-case basis at our sole discretion.
Cancellation: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period, and you will retain access until then.
7. Intellectual Property
Our Content: The Service and its original content, features, and functionality are owned by Femma and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
Limited License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.
Restrictions: You may not copy, modify, distribute, sell, or lease any part of our Service, nor may you reverse engineer or attempt to extract the source code of the software.
8. Privacy and Data
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Conversation Privacy: We are committed to protecting your privacy. Conversations are processed in real-time and are not stored or logged by default. Please refer to our Privacy Policy for complete details on how we handle your data.
9. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Service is free of viruses or other harmful components.
AI Limitations: AI responses are generated by machine learning models and may occasionally produce inaccurate, inappropriate, or unexpected content. We continuously work to improve our systems but cannot guarantee perfect accuracy or appropriateness of all AI-generated content.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FEMMA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED US DOLLARS ($100), WHICHEVER IS GREATER.
11. Indemnification
You agree to indemnify, defend, and hold harmless Femma and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any rights of another party
- Your violation of any applicable laws or regulations
12. Termination
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, at our sole discretion. Upon termination:
- Your right to use the Service will immediately cease
- We may delete your account and associated data
- Any provisions of these Terms that should survive termination will remain in effect
You may terminate your account at any time by contacting us or through your account settings.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on the Service and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.
We encourage you to review these Terms periodically to stay informed of any updates.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
15. Contact Us
If you have any questions about these Terms, please contact us at:
Email: legal@femma.ai